Log in to Kingia casino
How to sign in, reset a forgotten password, enable two-factor authentication and reach our 24/7 support desk if you are locked out.
Welcome back to Kingia casino. To sign in, tap the Log in button in our header and enter the email address and password you registered with. If you have two-factor authentication switched on, enter the 6-digit code from your authenticator app after the password step.
Forgotten your password?
Tap the Forgot password link under the password field, enter the email address you registered with, and we will send you a reset link within a few minutes. The link expires shortly after we send it, so open the email straight away and finish the reset on the same device. If our reset email does not arrive, check your spam folder before contacting support.
Locked out of your account?
We lock an account after several failed login attempts as a security measure. Wait for the cool-off window to pass and try again with the correct password. If you are still locked out, or if you have lost access to the email address on the account, write to [email protected] from the address on file, or open the Contact Support form linked from our footer. Our support desk is staffed 24/7.
Two-factor authentication
We offer optional two-factor authentication through an authenticator app. Turn it on from your account's security settings, scan the QR code with an authenticator app on your phone, and we will ask for a 6-digit code on every login. Store the recovery codes shown at setup in a safe place; they are the only way back into the account if you lose the phone.
Verification for withdrawals
Before any withdrawal leaves our cashier, we ask for three documents on the account: a photographic identity document, a proof of address dated within three months, and a screenshot of the payment method that funded the deposit. Uploading the three documents once clears the account for every future withdrawal, and we handle them through the same secure upload flow you see on first sign-in.
Session security
Each login opens a session bound to the device and browser you used. If you sign in from a new device, we may ask you to confirm the login by email as an extra check. You can review and revoke active sessions from your account's security settings.
Deposit and play
Once you are signed in, open our cashier and deposit from £20 in fiat (Visa, Mastercard, Skrill, Revolut, Apple Pay or Google Pay) or 30 USDT in crypto (Bitcoin, Ethereum, Litecoin, Dogecoin, USDT, Tron or Solana). If this is one of your first five deposits, the welcome pack credits your account automatically at the match tier that applies to that deposit.
Contact us if anything goes wrong
Our support desk is open 24 hours a day. Write to [email protected], use the Contact Support form linked from our footer or open live chat inside your account once you are signed in. We stamp every ticket on arrival and again on reply so the timeline is visible in the account.